Shilpa Diwakar, Principal Consultant
As Senior Manager (Organizational Solutions), Shilpa plays an important role in expanding business across geographies. She also manages projects and client relationships with our long standing and new clients. Shilpa is involved in a range of the solutions we offer, having worked extensively on both our Organizational Effectiveness and Capability Building Solutions. Her work in Organizational Effectiveness Solutions include assignments where she has helped design key HR processes such as performance management, organization structure design and the design of leadership and management competency frameworks. In other assignments providing definition and alignment, she has worked with senior leadership to craft their vision and values, while providing valuable insights into the cascade process and way forward. As a part of the Capability Building solutions, she has been involved in the design and facilitation of assessment and development centers for first-time managers to senior leaders. She has also been involved in rolling out IMPRINT for mid and senior leadership. She has been part of several capability building solutions involving top talent identification and development, content creation and the design of career frameworks. She has worked on several program design assignments that include capability building interventions for individual and organizational effectiveness. At CoCoon, she has worked with companies in Manufacturing, IT, ITES, Telecom, BFSI, Retail and the Development Sector both in India and abroad. Shilpa has started working with an operational and training role with e-Serve (a Citigroup company) in 1996 and has been with CoCoon since 2001. Shilpa has a Masters in Personnel Management and Industrial Relations from the Symbiosis Institute of Management, Pune.
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